Nextiva, a Phoenix-based provider of unified communication and AI-powered customer engagement software, has raised $200 million in total funding to date. The company’s Series B round in September 2021, led by Goldman Sachs Asset Management, valued it at $2.7 billion. Founded in 2008 by Tomas Gorny and Tracy Conrad, Nextiva has grown into a leading voice-over-IP (VoIP) and collaboration platform serving over a million users. The funding supports product innovation, AI integration, and global expansion as Nextiva continues scaling its intelligent customer experience platform.